Update on lockdown support from Newham's amazing community

The Covid Helpline run by Community Links is being reactivated from 9th Nov.


Supermarkets have organised Priority Bookings and you can access these yourself or through one of the support routes above. Newham Mutual Aid Groups, NHS Responders and VCFS also have mobilised to provide support to Newham residents.


Newham Food Alliance are offering support for vulnerable residents who are struggling with covering food bills.


A number of new services are being set up, including supporting those struggling to get to grips with the Digital world, and more advice services for vulnerable residents.


Chat Newham service for anyone feeling lonely or isolated is being reactivated from 8th Nov


Libraries are remaining open for residents to access IT


To help more people understand the best ways for us to protect ourselves from Covid, new Covid Marshalls are being trained to communicate the guidance and encourage positive behaviour.


Here are all the contact details:


General Covid-19 support such as self-isolation advice; staying safe; legal advice, and assistance accessing online shopping:

Covid-19 Helpline 020 7473 9711 or email covidhelp@community-links.org (9am-7pm, 7 days a week).


Assistance with buying or collecting food and prescriptions offline or for assistance getting to medical appointments:

NHS Volunteers Service www.nhsvolunteerresponders.org.uk/services 0808 196 3646 (8am-8pm, 7 days a week).


Support for those with financial challenges affecting access to food, including loss of income, benefits issues or no recourse to public funds:

Newham Food Alliance www.newham.gov.uk/newhamfoodalliance

frontdoor@newhamfoodalliance.org or 07790 975086 (9am-12pm weekdays).


Befriending and support with loneliness:

Chat Newham 0808 196 3510 (10am-4pm weekdays).


Emergency financial support, including advice, supermarket and energy vouchers: MoneyWorks 020 8430 2041 moneyworks@newham.gov.uk (9am-5pm weekdays).


Questions about council services: Newham Council Contact Centre  020 8430 2000 Textphone: 18001 020 8430 2000 (9am-5pm, weekdays).

 ONE Newham 

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